Privacy notice

[LEGAL_NAME — client to supply] is a company registered in [JURISDICTION — client to supply] (company no. [COMPANY_NUMBER — client to supply]). Registered office: [REGISTERED_OFFICE — client to supply]. VAT no. [VAT_NUMBER — client to supply, or 'not VAT registered']. Contact: info@bettys-sundridgepark.co.uk.

Who we are

[LEGAL_NAME — client to supply] (“Betty's”, “we”) is the data controller for personal information collected through this website. You can reach us at info@bettys-sundridgepark.co.uk, or by post at [REGISTERED_OFFICE — client to supply].

What we collect and why

• Contact form. Your name, email address, chosen topic, message and the browser user-agent string. We use this to answer you. Lawful basis: legitimate interests (replying to an enquiry you sent us).
• Cookie choices. A record of the categories you allowed, the policy version and the time, tied to a random identifier rather than your name. Lawful basis: legal obligation (demonstrating valid consent under PECR and UK GDPR).

We do not use analytics, we do not profile visitors, and we do not sell or share your information for marketing.

Who processes it for us

Our website and database are hosted by our platform provider on servers in the UK and EU. They act as our processor under contract. If you allow the map, Google Maps is loaded directly by your browser and Google receives your IP address; that only happens after you allow it.

How long we keep it

Enquiries are kept only as long as needed to deal with them and any follow-up. [RETENTION PERIODS — client to confirm] Cookie consent records are kept for up to twelve months, in line with the life of the consent cookie.

Your rights

You can ask us for a copy of your information, correct it, delete it, restrict or object to our use of it, and ask for it in a portable form. Email info@bettys-sundridgepark.co.uk and we'll respond within one month. If you're unhappy with our answer you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Cookies

Our cookie policy lists every cookie we set and lets you change your choices at any time.

Changes

If this notice changes we'll update the date above and, where the change is significant, ask for your cookie choices again.